Will Greenwald has been covering consumer technology for a decade, and has served on the editorial staffs of CNET.com, Sound & Vision, and Maximum PC. His work and analysis has been seen in GamePro, Tested.com, Geek.com, and several other publications. He currently covers consumer electronics in the PC Labs as the in-house home entertainment expert, reviewing TVs, media hubs, speakers, headphones, and gaming accessories. Will is also an ISF Level II-certified TV calibrator, which ensures the thoroughness and accuracy of all PCMag TV reviews.
Telephone headsets connect to a fixed-line telephone system. A telephone headset functions by replacing the handset of a telephone. Headsets for standard corded telephones are fitted with a standard 4P4C commonly called an RJ-9 connector. Headsets are also available with 2.5 mm jack sockets for many DECT phones and other applications. Cordless bluetooth headsets are available, and often used with mobile telephones. Headsets are widely used for telephone-intensive jobs, in particular by call centre workers. They are also used by anyone wishing to hold telephone conversations with both hands free.
The number one rule to understand when embarking on your headphone-search journey is to understand that there is no one headphone to rule them all. Like automobiles, headphones are made for different purposes. You have the supercars, roadsters, SUVs, 4x4s, sedans, to the compacts, and you chose what’s best for your day to day needs. There is no one car that can tackle snow and win races on the drag strip. The sooner you understand this fact, the more money you will save.

The QuietComfort 30s are Bose’s wireless in-ear headphones with active noise cancellation, and they’ve set the bar for the category since they were released in 2016. The QuietComfort 30s utilize the same StayHear+ tips as all Bose’s other in-ear headphones and they use the same app as the company’s other QuietComfort headphones. The one caveat is that the QuietComfort 30s are a neckband-style of wireless headphone, so they’re fairly heavy and probably best served for office settings.
The Soundsport Free, released in the fall of 2017, are Bose’s first truly wireless earbuds. They utilize the same StayHear+ Sport tips as the company’s other in-ear headphones, making them naturally more sweat-resistant and more secure than AirPods. They work with the Bose Connect app, which is pretty basic but does have a “Find My Buds” feature that, when enabled, can help you find your earbuds should you misplace them.

The Earbuds 500 won’t be available until early 2020, but they might just be worth waiting for. They look to be the natural successor to the SoundSport Free, the company’s first go at truly wireless earbuds, but probably better in every way. The Earbuds 500 will likely have a longer battery life, a smaller charging case and charge via USB-C. They will be sport-focused, too, and a more affordable option to the company’s other new-age wireless earbuds, the Noise Cancelling Earbuds 700.
A headset is a headphone combined with a microphone. Headsets provide the equivalent functionality of a telephone handset with hands-free operation. Among applications for headsets, besides telephone use, are aviation, theatre or television studio intercom systems, and console or PC gaming. Headsets are made with either a single-earpiece (mono) or a double-earpiece (mono to both ears or stereo). The microphone arm of headsets is either an external microphone type where the microphone is held in front of the user's mouth, or a voicetube type where the microphone is housed in the earpiece and speech reaches it by means of a hollow tube.
Digital assistant compatibility: These days, it’s kind of a rite of passage for any tech gear to be compatible with voice-controlled digital assistants, and headphones are no exception. Certain high-end headphones include a microphone that you can use with voice commands to conjure up your favorite digital assistant, but you’ll need to make sure your smartphone is compatible. For example, if you own a Samsung Galaxy S8 phone (or newer version), you can use certain headphones to execute specific voice commands on your phone, such as “Check weather.”
EQ controls: Equalization, more commonly referred to as EQ, controls the different aspects of sound that come through your headphones, and some headphones come with custom apps that let you adjust the EQ in granular detail. With the right EQ controls, you can add more treble, bump up the bass, or just create a sound profile that’s suited to your tastes. If you’re into customizing how your music sounds, look for headphones that work with an EQ app.
The Samsung Galaxy Buds are one of the best-scoring portable Bluetooth headphones Consumer Reports has ever tested. That’s all the more impressive given their “true wireless” design, meaning the model doesn’t have a cord connecting the left earbud to the right. That’s the same design scheme popularized by Apple’s AirPods, but our testers say the Galaxy Buds sound dramatically better.
We still wish you could control volume using the same touch gestures that control playback, but then again, you can always ask Alexa to adjust the volume instead. Battery life at 5 hours per charge is about average these days, as is the 20 hours of total playtime enabled by the charging case. Both are minor drawbacks to what is by far the best value in the true wireless market today.
In-ear headphones are like earbuds but are an upgrade to them. These headphones fit into the wearer's ear canal and stay in place with the use of foam or rubber tips. These tips are available in custom sizes so they can fit each individual wearer. When a proper fit's achieved, in-ear headphones reduce outside noise and deliver sound quality at about the same level as over-ear and on-ear headphones.
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